Funds may be deposited into your VCITY member account using the following methods:
--ATM/CDM transfers-- --Online transfers-- --Local bank transfers--
* As our valued customer we will always strive to keep banking free of charge for you. You will not be charged by us for any deposits into or withdrawals out of your account - unless we specifically alert you in advance that the particular method you have requested carries an excess charge.

We have professionals to calculate the payout percentage for all our games, making sure that you can be certain that our games meet industry standard fairness regulations.

We will makes sure that your details are secure all of the time. We use the best quality security measures Secure Socket (SSL 256 bit encryption Standard) and is stored in secure operating environments that allow customer making payments online has never been safer. VCITY will NEVER disclose your personal information to any third party, for more information, please refer to our Privacy Policy.

If you happen to forget your username, you can retrieve username by contacting our friendly customer service officers at WhatsApp / WeChat / Telegram / LiveChat. If you wish to retrieve your forgotten password instead, please navigate to our home page, a 'Forget Password' button is availble on the top right of our website. Click on it and key in your username, and the system will send a SMS to your registered phone number.

Currently we only support MYR - Ringgit Malaysia.

Our maximum deposit amount is limited to MYR 99,999.00 only.

Our minimum deposit amount must be MYR 30.00 and above.

We aim to settle bets as quickly as possible, however for some events official confirmation of the result is necessary which may delay the settlement procedures.

During bank working hours, it takes within 5-15 minute to process withdrawals.